Lembu99 is committed to protecting the privacy and security of every player's personal data. This policy clearly explains how we collect, use, store, and protect your information in accordance with international data protection standards.
All data transmitted between your device and lembu99's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking and financial institutions in Malaysia.
Your personal data is stored on servers protected by layered security systems — firewalls, role-based access controls, and continuous 24/7 monitoring to prevent any unauthorised access.
You have the full right to access, amend, or request deletion of your personal data. Every request is handled transparently and within the stipulated timeframe, with no unnecessary complications.
Lembu99 has never and will never sell, rent, or share your personal data with third parties for marketing or commercial purposes without your explicit consent. Your privacy is not our commodity.
Our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We conduct regular security audits to ensure ongoing compliance.
In the event of a security incident involving your data, lembu99 is committed to notifying you within 72 hours via your registered email, along with the mitigation steps that have been taken.
lembu99 Privacy Commitment: We understand that your trust is our most valuable asset. This Privacy Policy is crafted to ensure you always know what is happening with your personal data — no secrets, no tricks.
This Privacy Policy ("Policy") is published by lembu99 ("we", "Platform") to explain how we handle the personal data of users of the lembu99.onl website and all related services. This Policy applies to all users who register an account, browse the website, or interact with our platform in any way.
We take your privacy seriously. As a platform serving players across Malaysia, we understand how sensitive financial and personal information can be. That is why every decision regarding our data management is made with user protection as the priority, not purely commercial interests.
This Policy is to be read together with Terms & Conditions lembu99 and both documents together form the complete agreement between you and our platform regarding the use of our services and the handling of your data.
Lembu99 only collects information that is strictly necessary for platform operations, identity verification, and regulatory compliance. The following are the categories of information we collect:
Data Minimisation Principle: We only collect data that is strictly necessary. We do not collect sensitive information such as biometric or health data unless specifically required by law.
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account management and identity verification | For the duration of the active account + 7 years |
| KYC Documents | AML compliance and age verification | 5 years after account closure |
| Transaction Records | Financial auditing and dispute resolution | 7 years as required by law |
| Technical Data | Security, fraud detection | 12 rolling months |
| Support Log | Complaint resolution and service improvement | 3 years |
The data we collect is used solely for the following purposes. We do not use your data for any purpose not stated here without obtaining your consent first:
Lembu99 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share necessary information with the following parties in limited circumstances:
All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes agreed upon with us, not for their own benefit.
Your data privacy is lembu99's highest priority. We implement multiple layers of technical and organisational security to keep your data safe at all times:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to do your part by keeping your password and login credentials safe.
Lembu99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience on the lembu99 platform. For more information on managing cookies, refer to your browser's documentation.
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. Our retention schedule is as stated in Section 2 above.
When data is no longer required, we carry out secure deletion procedures including:
Certain data such as transaction records and KYC documents must be retained for periods prescribed by Malaysian law even after your account is closed. This is a legal obligation that cannot be waived at the user's request.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policy, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you and information on how it is used.
Right to Rectification
Request correction of any inaccurate or incomplete data we hold about you.
Right to Erasure
Request deletion of your personal data under certain circumstances, subject to legal data retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another platform.
Right to Restrict Processing
Request that we restrict the processing of your data under certain circumstances, such as during a dispute about data accuracy.
To exercise any of the above rights, contact our data protection team via email at [email protected] or via the platform's live chat service. We will process your request within 30 calendar days.
In operating the platform, some of your personal data may be transferred to or stored on servers located outside Malaysia. This occurs primarily when we use international cloud infrastructure services.
When such data transfers occur, we ensure that:
The lembu99 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under 18. If we discover that a minor's data has been collected without valid consent, we will take immediate action to delete that data and close the associated account.
If you are a parent or guardian and become aware that your child has registered an account on our platform, please contact us immediately so we can take the appropriate action without delay.
The lembu99 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to the lembu99 platform and does not cover the privacy practices of those third parties.
We are not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of every website you visit and understand how your data is handled by those parties before sharing any personal information with them.
Lembu99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Material amendments will be communicated to you via:
Continued use of the lembu99 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to addressing every privacy-related enquiry or complaint seriously and within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
This Privacy Policy is the latest version and is effective from 1 January 2026. We encourage you to review this document periodically.
With industry-grade data protection and a full commitment to your privacy, lembu99 is a platform you can trust completely. Register today and experience the difference.